How to master great communication? 7 Essential Principles to Follow
Communication is the complex bridge that connects individuals, fosters understanding, and paves the way for all our interactions starting with the one we have with ourselves! This is the most important one. Our relationship with ourselves is the bedrock on which all our other relationships stand.
The power of communication shapes the lives of those we meet positively or otherwise and makes life meaningful. How we show up and communicate influences and impacts others around us. We have a choice in distractedly speaking the first words that strike us or making the decision to communicate effectively with awareness and intention and inspire others to grow and mature.
Here are seven key principles to help you navigate the vast and confusing realms of communication with intention, purpose, and savoir-faire.
- Active Listening: The Heart of ALL Connection!
Recognize the significance of being fully present wherever you are. Active listening is essential. Practice intentionally being in the moment and giving your undivided attention to the speaker (which could be yourself speaking to yourself!), both in verbal and non-verbal aspects. By doing so you give them and yourself space to truly understand their perspective and whatever they are communicating.
Most people barely hear the words and are eager to respond before the speaker has stopped speaking. This blocks effective communication and creates a host of misunderstandings. Listen. Truly listen. Avoid interrupting and wait a few moments before you begin to speak. Restrain yourself from becoming defensive, but seek to understand the other. Demonstrate empathy by validating the speaker’s emotions and providing thoughtful responses. Be willing to accept their point of view even if it does not align with yours. Most of the time, people tend to argue because they see things differently. Once they learn to communicate they realize that they are often saying the same thing in different ways!
2. Clarity is Key: Simplicity is essential
Today we are inundated and stressed out with information overload. We can make a personal decision to not become part of the problem but rather the solution to this. Clarity is paramount. Be specific about your message. Hone your skills in putting your message across using simple language and in concise terms, focus on the message, not the embroidered tapestry around it.
Especially today people have very short attention spans and by the time you get to the main core of the message you risk losing their attention and focus!
3. Look for Non-Verbal Language Cues: We Speak Beyond Words
There are many subtleties to and nuances of non-verbal communication. Learn to observe gestures, facial expressions, and tone of voice that play a substantial role in conveying meaning. These convey unspoken messages that can either align with or contradict our verbal communication. Ensure congruence between your words and non-verbal cues for a truly effective exchange. This is also called integrity and authenticity! Nonverbal communication speaks volumes and communicates more than the words you choose to use.
4. Be Mindful in Your Expression: Words Matter
Be aware of the power of being present in the moment. Know that words carry weight and power. Apply this mindfulness to your communication. Pause before responding, allowing space for thoughtful consideration. This fosters good understanding, prevents impulsive reactions, and shows respect for the conversation taking place. Harness the power of your ever-expanding linguistic skills and choose your words with care, considering their impact on the listener.
5. Empathy and Understanding: Cultivate Emotional Connection
Being mindful allows you to tune into and understand the emotions underlying the words spoken. We are expressing feelings through our words. By acknowledging emotions, we create a safe space for authentic conversations to flourish. Before offering solutions or insights, understand that perspectives vary, and know that not everyone shares your experiences or opinions, perspectives, and cultural background. Open-mindedness fosters a non-judgmental atmosphere where everyone’s voice is valued. Treat others with respect and dignity, regardless of their background or beliefs.
6. Gratitude-Focused Communication: Nurturing Positivity, Optimism and Inspiration
I love infusing my communication with gratitude and appreciation, a concept very close to my heart. People love being appreciated, they seek approval and validation. Express appreciation for others’ contributions and perspectives. Gratitude-focused communication uplifts the spirits of those you interact with and creates a positive and harmonious environment. It builds trust and mutual liking, allowing people to let down their masks and be more open, honest, and transparent.
Your commitment to positivity and optimism shines through when faced with challenges. Embrace difficulties as stepping stones and opportunities for growth and learning and communicate with a solutions-oriented mindset, emphasizing collaboration and cooperation. By reframing challenges, you inspire those around you to adopt a proactive approach to problem-solving and life issues they may be facing.
7. Constructive Feedback: Balancing Growth and Sensitivity
Understand the art of delivering constructive feedback and use it everywhere. Frame feedback and responses in a way that encourages growth without putting down the person or attacking their dignity. No two communication situations are identical. Adapt your communication style based on your audience, context, and purpose. Tailor your approach to resonate with the people you are with. Be kind and compassionate in your interactions, instead of judgemental and critical.
Great and effective communication requires intention, awareness, and skill. Through intentionally practicing these, you can truly transform the way you engage with the world, inspiring others to do the same.
I would like to end this article with something that has stayed with me ever since I heard it.
The Buddha is said to have instructed his disciples to check that all their communications passed through three gates before being released.
Is it Necessary?
Is it True?